Senior Business Analyst

Role Overview: 

We are looking for a strategic and hands-on Senior Business Analyst to bridge the gap between business strategy and technology execution. The ideal candidate should have deep experience in insurance domain operations, a strong understanding of AI and digital transformation, and the ability to design scalable business capabilities aligned with enterprise goals. 

Key Responsibilities: 

• Define and maintain business capability maps, value streams, and process models 

• Align business architecture with strategic goals and digital transformation roadmaps 

• Collaborate with product, data, and engineering teams to translate business needs into scalable solutions 

• Identify opportunities to leverage AI/GenAI for business process optimization 

• Work with business stakeholders to assess current-state processes and define target-state architectures 

• Support solution architects and product managers by providing business context and models 

• Ensure alignment between business processes, data flows, and technology enablement 

• Contribute to business case development, investment planning, and value realization tracking 

Required Skills & Experience: 

• 10+ years of experience in business analysis, enterprise/business architecture, or solution design 

• Strong knowledge of insurance operations, such as underwriting, claims, policy admin, etc. 

• Exposure to AI/GenAI use cases in insurance or BFSI sectors 

• Experience with business modeling techniques (e.g., BPMN, capability mapping, value streams) 

• Ability to drive cross-functional workshops and lead structured discovery sessions 

• Understanding of enterprise architecture frameworks (TOGAF, BIZBOK, etc.) is a plus 

• Strong communication and documentation skills with C-level exposure 

Nice to Have: 

• Certification in Business Architecture (e.g., BIZBOK, TOGAF, SAFe) 

• Hands-on experience working with AI delivery teams or product squads 

• Familiarity with agile delivery and digital platforms (low-code/no-code tools) 

What you can expect from us:

• Unique professional and personal development at one of the pioneer companies in professional insurance support.

• Ongoing professional training – to onboard you for a good start and your further professional development.

• Your own growth training budget - use internal and external development opportunities and take advantage of your own budget.

• LUXMED medical cover for you with full dental care, oncological preventive program and additional mental health support with helpline & individual sessions with a therapist.

• Flexible work hours (we start between 7:00 and 10:30 am).

• 8-hour work time with a lunch break already included - spend the rest of the day doing what is important to you as intended in the #2h4Family program.

• Private life insurance - 80% of the premium is covered by an employer.

• Employee referral program - we appreciate you recommending your friends to join us.

• Additional days off - to celebrate your birthday, moreover, if you want to do a volunteering work, feel free to do so with some extra days off.

• Integration events - monthly delicious breakfasts, movie nights, board game nights, outdoor events.

• Lively and modern office in the City Centre with parking space for employees.

• A supportive and friendly atmosphere created by passionate people.

*depending on the type of contract