QA Lead

Role Overview:

We are seeking a skilled QA Lead to oversee quality assurance across cutting-edge AI and GenAI initiatives. The ideal candidate will have a strong foundation in QA methodologies, a solid understanding of insurance processes, and hands-on experience testing GenAI solutions.

Key Responsibilities:

• Lead QA efforts across multiple AI/GenAI projects

• Define comprehensive test strategies, plans, and documentation standards

• Collaborate with engineering and product teams to ensure high-quality deliverables

• Oversee testing of GenAI model behavior and validate business relevance

• Drive functional and user acceptance testing for AI-powered tools

• Mentor and support QA engineers across projects

• Track and report quality metrics, defect trends, and improvement areas

• Align QA processes with Agile delivery timelines

Required Skills & Experience:

• 7–9 years in QA roles, including 2+ years in a leadership position

• Strong knowledge of the insurance domain (e.g., claims, underwriting, policy administration)

• Hands-on experience testing GenAI solutions (e.g., model responses, prompt outputs, hallucination detection)

• Proficiency with tools such as ADO, JIRA, Postman, Selenium, TestRail

• Solid understanding of API testing and automated regression testing

• Excellent documentation and reporting skills

• Strong communication and stakeholder management abilities

• Experience working in Agile or DevOps environments

Nice to Have:

• ISTQB or equivalent QA certification

• Familiarity with model monitoring and ethical AI validation