Process Expert - Country Coordinator with German

About Xceedance

Imagine working for an organization that truly believes in a set of values which drive its performance, define its culture and help it grow. Imagine that in the center of it all is a team of individuals united in creating a diverse, unique workplace and business experience.

As an industry-focused managed services company, Xceedance partners with insurers, reinsurers and brokers worldwide. Clients rely on us to launch new products, drive operations, implement cutting-edge technology and deliver advanced analytics capabilities and process optimization.

Role description

Are you unfrazzled by numbers? Are finances your fine craft? Does your investigative streak take you beyond the regular path? Do you have experience in process management?

We are looking for a competent comrade - someone with financial finesse, who can stand on their own two feet; but who can also take a seat & corroborate with the team - to accompany us on our mission of uniqueness and excellence. If this is you, then look no further!

Join our Client Finance team as a Process Expert - Country Coordinator!

As a Process Expert - Country Coordinator you will be responsible for invoicing, collection and cash application processes. You will work with client data and binders/slips. You will also be responsible for tasks within the team and the main contact person on the client side- to ensure good relations and timely fulfillment of assigned tasks. In addition to this, you will have the opportunity to broaden your knowledge and develop your skills in insurance finance. 

And what else will be in your duties?

• Being first point of contact for the client.

• Taking care of timely execution of processes.

• Working with the team leader to distribute tasks among team members.

• Advising and supporting team members when they deal with complex/non-standard cases.

• Monitoring processes, tracking errors, ensuring high quality of process delivery.

• Working directly with clients and building good business relationships.

The following requirements are crucial for this role and will make you confident in carrying out your deliverables for our clients:

• Very good English skills (C1).

• Good knowledge of German (min. B2).

• Experience in managing financial tasks.

• Analytical thinking, numeracy and problem-solving skills are critical.

• Previous experience in finance/ credit control/ collections will be an asset.

• Ability to question the status quo and openness to new challenges.

• Excellent communication skills.

• Min. 2 years of financial/accounting or related experience.

• Good Excel skills.

• A positive attitude and sense of humor are a must!

What you can expect from us:

• Unique professional and personal development at one of the pioneer companies in professional insurance support.

• Ongoing professional training – to onboard you for a good start and your further professional development.

• Your own growth training budget - use internal and external development opportunities and take advantage of your own budget.

• LUXMED medical cover for you with full dental care, oncological preventive program and additional mental health support with helpline & individual sessions with a therapist.

• Flexible work hours (we start between 7:00 and 10:30 am).

• 8-hour work time with a lunch break already included - spend the rest of the day doing what is important to you as intended in the #2h4Family program.

• Private life insurance - 80% of the premium is covered by an employer.

• Employee referral program - we appreciate you recommending your friends to join us.

• Additional days off - to celebrate your birthday, moreover, if you want to have covid vaccine or do a volunteering work, feel free to do so with some extra days off.

• Integration events - monthly delicious breakfasts, movie nights, board game nights, outdoor events.

• Lively and modern office in the City Centre with parking space for employees.

• A supportive and friendly atmosphere created by passionate people.